Privacy Policy

When you submit information through a form on our website, we may collect information such as:

• Name
• Mobile/telephone number
• Email address
• Age or date of birth, if requested in the form
• Location or address, if provided
• Information relating to your enquiry or appointment
• Any other information that you voluntarily provide through the website form

Please do not submit sensitive medical information through a website form unless the form specifically requests it and such information is necessary for the requested service.

We may use the information you provide to:

• Respond to your enquiries.
• Contact you regarding appointments or consultations.
• Provide information about our homeopathy services.
• Understand your requirements and respond appropriately.
• Communicate with you regarding services you have requested.
• Maintain records necessary for providing our services.
• Improve our website and services.
• Comply with applicable legal and regulatory requirements.

We will use your personal information only for the purposes for which it was collected or for other purposes permitted by applicable law.

By submitting a form on our website, you acknowledge that you are providing your information voluntarily and consent to its processing for the purposes described in this Privacy Policy.

Where consent is required, you may withdraw your consent by contacting us using the details provided below. Withdrawal of consent will not affect the lawfulness of processing carried out before the withdrawal. Under India's data-protection framework, consent should be specific, informed and given through clear affirmative action.

We do not sell, rent, or trade your personal information.

Your information may be shared with trusted service providers where reasonably necessary to operate the website or provide services, such as:

• Website hosting providers
• Form-processing or communication services
• Email or messaging service providers
• Technology and IT service providers
• Professional advisers or authorities where required by law

Such sharing will be limited to what is reasonably necessary for the relevant purpose.

We take reasonable technical and organisational measures to protect the personal information submitted through our website against unauthorised access, misuse, alteration, disclosure, or loss.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, provide requested services, maintain necessary records, resolve disputes, or comply with applicable legal requirements.

When personal information is no longer required, we may securely delete or anonymise it.

Subject to applicable law, you may have rights relating to your personal information, including the right to:

• Request information about the processing of your personal data.
• Request correction of inaccurate or incomplete information.
• Request deletion of personal information where applicable.
• Withdraw consent where processing is based on consent.
• Raise a grievance regarding the processing of your personal information.

To exercise these rights, contact us using the details provided below. India's DPDP framework provides individuals with rights concerning their personal data, including correction, erasure and grievance redressal.

Our website may use cookies or similar technologies to improve website functionality, understand website usage, and improve the user experience.

We may also use third-party analytics or website services that collect technical information such as browser type, device information, pages visited, and approximate usage information.

Where required by applicable law, we will obtain the necessary consent before using non-essential cookies or similar technologies.

Our website may contain links to third-party websites, including social media platforms or external services.

We are not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing their respective privacy policies before providing them with personal information.

Our website is not intended to knowingly collect personal information from children without appropriate consent or authorisation from a parent or lawful guardian.

If personal information relating to a child is submitted through our website, the parent or lawful guardian may contact us to request appropriate action, subject to applicable law.

We may update this Privacy Policy from time to time to reflect changes in our services, website, technology, or applicable legal requirements.

Any updated version will be posted on this page with the revised “Last Updated” date.

If you have questions about this Privacy Policy, want to request access, correction or deletion of your information, or wish to raise a privacy-related concern, please contact us:

We will make reasonable efforts to respond to privacy-related requests within the time required under applicable law.

By using this website and voluntarily submitting your personal information through our forms, you acknowledge that you have read and understood this Privacy Policy.

Renu's Homeopathy is committed to handling personal information responsibly and using it only for legitimate and stated purposes.